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Yi saafarawu

Thunderbird prevents Windows 11 shut down.

steltek+mozilla

Every time I shut down my Windows 11 PC (25H2, x86-64), it gets stuck and states "This app is preventing shutdown", listing Thunderbird as the application that is the cause for the hold. If I don't react to this and force close Thunderbird at this point, my PC does not shut down. (Annoying if I hit "shut down" and walk away expecting the shutdown to complete.)

If I close Thunderbird before shutting down, Windows proceeds correctly.

How can I diagnose why Thunderbird seems to hold Windows active?

Every time I shut down my Windows 11 PC (25H2, x86-64), it gets stuck and states "This app is preventing shutdown", listing Thunderbird as the application that is the cause for the hold. If I don't react to this and force close Thunderbird at this point, my PC does not shut down. (Annoying if I hit "shut down" and walk away expecting the shutdown to complete.) If I close Thunderbird before shutting down, Windows proceeds correctly. How can I diagnose why Thunderbird seems to hold Windows active?

All Replies (2)

Do you any of your accounts have shutdown settings enabled in Account Settings > Server Settings ?

Saafara yiñ Tànn

Do you any of your accounts have shutdown settings enabled in Account Settings > Server Settings ?

Laajal dara

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