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I’m having trouble verifying my Mozilla account

  • 2 tontu
  • 0 am na jafe-jafe bii
  • 36 views
  • i mujjee tontu mooy Kiki

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When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in the Network tab under web developer tools.

Saafara biñ tànn

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

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None of the issues described here match the one I'm experiencing: https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

Helpful?

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Saafara yiñ Tànn

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Helpful?

Laajal dara

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