Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Terry

more options

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

All Replies (3)

more options

I'm sure that, depending on your operating, system and/or preperences, there could be a "padlock" option where the shield is supposed to go. Give that a try and tell me what happens.

more options

So you get no shield icon on left part of your Location (address) bar while viewing this thread?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

I am attaching a screenshot of the address bar. The 'shield' icon is highlighted in blue.