Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Profiles and Bookmarks

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 13 views
  • i mujjee tontu mooy SuMo Bot

more options

Recently, I opened up the Firefox browser and it prompted me to create a new profile. I reopened the browser 2-3 more times and the same thing happened. I created a new profile. My bookmarks immediately disappeared. When I went to look for my old profiles, they all had disappeared, also. Firefox has been updated recently, and so has Windows 10. I have an older (2013) Toshiba laptop. Any suggestions for getting profiles and/or bookmarks back?

Recently, I opened up the Firefox browser and it prompted me to create a new profile. I reopened the browser 2-3 more times and the same thing happened. I created a new profile. My bookmarks immediately disappeared. When I went to look for my old profiles, they all had disappeared, also. Firefox has been updated recently, and so has Windows 10. I have an older (2013) Toshiba laptop. Any suggestions for getting profiles and/or bookmarks back?

Saafara biñ tànn

see if this article provides any help for you. then let us know

[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-d...]

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

more options

Saafara yiñ Tànn

see if this article provides any help for you. then let us know

[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-d...]