Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.
Solved Yiñ denc

I get this message," The proxy server is refusing connections"

Firefox Troubleshooting
philipp replied
Dave19
Dave19

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections. 

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.
The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working.

All Replies (1)

philipp
philipp
  • Saytukat

Saafara yiñ Tànn

hello dave, please check in the firefox menu ≡ > options > advanced > network > connection - settings... that firefox is set up to directly connect to the internet ('no proxy'). Firefox can't load websites but other browsers can

in addition since there is the malicious "general crawler" extension present in your list of addons, please perform a scan of your system with those two free security tools specialised in removing adware and browser hijackers:

Troubleshoot Firefox issues caused by malware