Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

recaptcha

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an in… (xem thêm)

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Được hỏi bởi bill340 6 phút trước

history

How to PROPERLY erase history? I mean, you erase HISTORY...click...there you go...?!?!?...but, what's happening? I erased HISTORY...ah, I erased it FROM the panel but, it… (xem thêm)

How to PROPERLY erase history? I mean, you erase HISTORY...click...there you go...?!?!?...but, what's happening? I erased HISTORY...ah, I erased it FROM the panel but, it WILL remained on the list that it shows on top of the icon (sic) ...someone suggested to go on the panel, select privacy, scroll to history, pass over "Never remember history...." (?) AND then you "click"... Clear...what is the point? clear means clear means clear from EVERYWHERE...sorry about the mess I wrote but I was frustrated

Được hỏi bởi minutes2go 12 phút trước

Saving all open tabs: links saved but not to the specified folder

Firefox 125.0.2 on Mac When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Me… (xem thêm)

Firefox 125.0.2 on Mac

When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Menu". The designated folder itself also appears with these links but it itself is empty.

I would expect shift+cmd+D to bookmark all links in the folder and the folder to appear in "Bookmarks Menu". This is what use to happen ages ago. I'm not sure what caused the change in behavior. Anyone have any ideas on fixing this?

Được hỏi bởi Tom 2 ngày trước

Lần cuối trả lời bởi Tom 44 phút trước

Website not workin

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, … (xem thêm)

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, and it still doesn't work. I'm really needing help as this is dampering my business.

Được hỏi bởi shannonharrisphotography 6 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 giờ trước

Memory Leak help

Need help figuring out why Firefox has a memory leak after an extended use of Firefox browsing. Don't know if its the result of an extension having this issue, or if its … (xem thêm)

Need help figuring out why Firefox has a memory leak after an extended use of Firefox browsing. Don't know if its the result of an extension having this issue, or if its a Firefox bug. I have also provided my troubleshooting information, and a link to my memory usage is listed below for download: https://1drv.ms/u/s!ArspaZQCMwZ-iLU_CckOfLkl9DlETQ?e=MuIqsO Thanks in advance!

Được hỏi bởi PrimisRulz 5 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 giờ trước

Firefox UI freezes when clicking the addressbar.

I am using Firefox 125 in Windows 11. And this just happens recently. Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. … (xem thêm)

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Được hỏi bởi Magicloud 12 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 giờ trước

Yahoo email

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure". Not sure what to … (xem thêm)

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure".

Not sure what to do to get rid of it.

Được hỏi bởi pbcb8835 3 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 giờ trước

Boldfaced "S" does not print

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem… (xem thêm)

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem does not occur with Google. Running macOS Catalina, all maintenance applied, Firefox is at 125.0.3.

Được hỏi bởi TheOld Crab 3 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 giờ trước

Extremely High Ram Usage

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so… (xem thêm)

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so much memory up and really slowing my machine down on the internet also. Tell me how to fix otherwise I will have to switch to a different web browser. I realy love firefox and have been using since It was released. I really Don't want to switch Browers but this is to much any more. It has become much worse than a Year ago. I do Not have any addons or extension installed now, I don't use them enough to install. Thank you for your help in this BIG HOG memory problem.

Được hỏi bởi customhitcher 3 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 giờ trước

Captcha partly loads, spins at tick box, does not time out.

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrom… (xem thêm)

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrome and Edge both load and operate OK. Thanks in advance.

Captchas are an ongoing issue. Firefox seems to have a LOT more captchas than other browsers. Is there a problem between Mozilla and Google?

Được hỏi bởi Brenton Roy 1 ngày trước

Lần cuối trả lời bởi Brenton Roy 1 giờ trước

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (xem thêm)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Được hỏi bởi mobilesuit 1 tuần trước

Lần cuối trả lời bởi mobilesuit 2 giờ trước

  • Đã giải quyết

Mouse-click + modifier key to open a link in private mode?

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in privat… (xem thêm)

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in private mode, and a keypress + click would be the quickest way to do it given that one hand typically remains at the keyboard while I use the mouse/trackpad.

I've even added a toolbar button to open a new private browsing window, then dragged and dropped a link onto the button, but that gets a circle with slash icon and nothing more.

Others have asked this question, so, to be clear, none of the following address my question: copying the link then opening the private browsing window & pasting the link, using a customized shortcut/bookmark, opening Firefox in private mode via command line, right-clicking the link then selecting "Open link in new private window".

Thanks for any advice and thank you, Mozilla, for Firefox!

Được hỏi bởi TAP 1 ngày trước

Được trả lời bởi zeroknight 11 giờ trước

Change of primary email adress

My provider has deleted my email account without prior notification. I have no second email adress registered, and also no access to my old email adress. How can I chang… (xem thêm)

My provider has deleted my email account without prior notification. I have no second email adress registered, and also no access to my old email adress.

How can I change my primary email adress now?

Được hỏi bởi martin.rusch 5 giờ trước

Lần cuối trả lời bởi cor-el 3 giờ trước

Issue Loading Certain Parts of Websites

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let… (xem thêm)

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let me click on it. I used a different browser, and it worked just fine. Same thing today: I was trying to make a lab appointment, the next step was verifying I'm not a robot, I clicked the box, and it had a loading circle eternally. I tried it on a different browser, and it worked within seconds, no loading. I've never had this issue with Firefox before! I tried clearing my cookies and cache, and that didn't do anything unfortunately. Let me know what I can do to fix this problem! I normally loved Firefox and it's my main browser, so I'm hoping to resolve this issue. Thanks so much!

Được hỏi bởi Elizabeth 5 giờ trước

Lần cuối trả lời bởi cor-el 3 giờ trước

ff pass words gone

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app instructions ive found on web are for everything except wha… (xem thêm)

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Được hỏi bởi bill 3 ngày trước

Lần cuối trả lời bởi cor-el 6 giờ trước

how to turn of annoying "Update available" reminders?

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's m… (xem thêm)

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's me select auto updates or check for updates. I searched online but couldn't seem to find anything about how to disable the notifications all together with the newer version of FF. It's driving me crazy, thinking of switching browsers because of this. Thanks in advance!

Được hỏi bởi eli.adelson 10 giờ trước

Lần cuối trả lời bởi eli.adelson 6 giờ trước