Diễn đàn hỗ trợ Firefox

I purchased "Lifetime Video DownloadHelper" Sept 15, 2024 for $28.50. I installed it for the first time May 10, 2023 in/on Firefox and enjoyed it until it stopped working a few months ago. Can someone help me retrieve my purchase info like registration number and help me learn how to get it to work as it did for the last 6 months? It seemed to run only (or best) on Firefox my preferred Browser.

Video DownloadHelper icon still appears in Firefox, but is shaded (colors no longer show) and indicates no media present.

I have reinstalled "Video DownloadHelper" several times to no avail.

Please do what you can to help me get "Lifetime Video DownloadHelper" working again. It has helped me to gather some wonderful music (and many other kinds of videos).

Best Regards,

Jim Challender [edited out private address, email and phone# from public community support forum]

On your homepage there are 24 news articles... is it asking too much to have 12 of them from non-far-left news agencies instead of the 20 far-left and 4 neutral? Or maybe you don't care about the 50+ percent of right leaning customers. Need a Bud-Light lesson?

Hello, I can no longer use the Download Helper extension on YouTube. I purchased the plugin, but it stays gray when I play a YouTube video, and it doesn't work. I tested it on videos I'd already recorded. Is there a setting I need to adjust? Can you help me? Thank you.

Bonjour, je ne peux plus utiliser l'extension Download helper sur You tube. J'ai acheté le plugin, mais, il reste grise quand je lance une video sur youtube et cela ne fonctionne pas. J'ai testé sur des vidéos que j'avais déja enregistrées. Y a t il un réglage à faire ? Pouvez vous m'aider ? merci

Hello Can you please help me find an adblocker for old Firefox 78.15.0esr. I have looked everywhere.

I have to stay on an old OSX (Mac 10.11) and use Firefox 78.15.0esr (for various reasons I cannot upgrade). I had an adblocker that worked brilliantly, but a few weeks ago it was removed (not by me), so the Ads came back!

Recent attempts to download ad blocker as before were not successful. ?incompatibility I think.

Many many thanks Jane

I access google drive through Mozilla Firefox and also zip file or other file download but since 1 to 2 weeks i faced issue to download files especially js file.How can I solve this?

I'm trying to add a new email address to my account as I'm getting rid of my old email address. When I try to add it, it tells me it's already in use on another account. (I'm pretty sure I haven't used that for another account, but maybe...)

When I then try to login using that email, or reset the password, it tells me "Primary account email required for login/reset". Now I'm pretty darned sure I haven't used that email for another account with yet a third email address. How do I go about deleting whatever account that is so I can use my email address with my existing account?

Firefox will not update when I click the restart button. Firefox restarts but does not update. Closing Firefox manually (X) several times did not help. I had to restart my laptop and then Firefox updated. This started happening the update before 136.0.3, which is my current version. I don't want to keep restarting my laptop every time there is a Firefox update, which seems to be happening more frequently.

Firefox says that my blog on Blogger.com denies access because the site is "risky". I cannot figure out why. I have deleted many posts to make it shorter. I have even changed the format to a more modern one. But I cannot figure out why it is now a security-risky site. I have been using it every day for many years. There is nothing in my content that is risky. So some security link has failed. Please advise.

You are fools. With the new desktop version you destroyed all my settings, all the sites I have remembered for years, without asking me if I wanted it because you turn off all my extension. You shameless idiots, you have destroyed all my years of work. And now I have an empty Firefox. Since it is empty, I will never work with you again, because I do not know what you fools can do, and you do not even ask me. I will switch to a new, smarter browser.

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data, so I followed the instructions. I changed the password, then went to my iPhone, where Firefox is running. However, when I tried to create the backup, it would not take the new password. I presume that since it was running on the old password (which I do not remember), which is the password required for the backup. Next, I logged out of Firefox on my iPhone and logged back in with the updated password. Now my data seems to be gone.

I have two other devices running Firefox, iPad and another PC. I need to know how to create a backup that I can restore my sync data.

Bonjour,

I can't no more change the language in my settings. I have allways thie message : « Firefox can’t update your languages right now. Check that you are connected to the internet or try again. » Why ? Thank you. Best's

Gérard

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder and red, or highlighted in yellow, for instance.)

Can this be done via userchrome.css?

Thanks,

Thane