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Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (xem thêm)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Đã được hỏi bởi Jacnic 4 tháng trước

Trả lời lần cuối bởi Terry 4 tháng trước

Audio playpack clipping (crackling, poping)

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other … (xem thêm)

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other browsers. I have tried other Soundcards, but it did not help. I tried the safe mode but that did also not help.

Đã được hỏi bởi EMBEE 2 tháng trước

I believe I was spoofed using my GMAIL

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and not… (xem thêm)

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and noticed that the two were different. Which forced me to check the URL of my main account and I noticed that they were different. "?zx=s0wp4i3jcokr" was sandwhiched between the number zero and the word "inbox" in the URL. Was I spoofed, and if so, what course of action should I take?

  • NOTE*

Prior to noticing the strange URL my key had been malfunctioning intermittently. Went into inspector to check code, and every word was just random letters. Is this related?

Đã được hỏi bởi riskitdreams 1 tháng trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 tháng trước

high network useage and disk writting when launching Firefox

Hi, I am using the Firefox (version 104.0). Every time I launch the Firefox, the task manager shows extremely high network usage and crazy disk writing. It took nearly 10… (xem thêm)

Hi,

I am using the Firefox (version 104.0). Every time I launch the Firefox, the task manager shows extremely high network usage and crazy disk writing. It took nearly 10 seconds to open. I've tried every method I can find on Internet, but all failed to solve my problem. Do you have any idea why it happens?

Đã được hỏi bởi SILKILLER 1 tháng trước

Startup freezes

On startup, why does Task Manager in Win 10 show 100% of disk and freezes Firefox? Why won't Task Manager show the application or process that is using all the disk (hard… (xem thêm)

On startup, why does Task Manager in Win 10 show 100% of disk and freezes Firefox? Why won't Task Manager show the application or process that is using all the disk (hard drive)? It takes way too long to load msn.com.

Đã được hỏi bởi Howard Steeley 1 tháng trước

Acronis reported that Firefox browser was infected with ransomware - Now FF will not launch - No permissions

Hi all, On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I… (xem thêm)

Hi all,

On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I wanted to delete or quarantine the files. I elected to quarantine them so that I could investigate the claim/issue. Acronis reported that the files were now quarantined. From that point on, I could not launch Firefox. I deleted the app, and downloaded the latest FF from Mozilla and installed it. When I attempt to launch it, a popup states that I do not have the required permission to launch the app. (see image) I have checked Acronis and have taken a screen shot of the problem files (see image). In an effort to clear the Macbook Pro of any residual issues, I ran a full scan with CleanMyMac X MAS, and cleared all caches and redundant files. This ran and reported the job done and zero malware found. Kaspersky Total also reports no malware found. I downloaded the current Mac release of FF again and installed it, but still cannot launch it because I don’t have the relevant permissions. The app properties have been checked and as Admin, I have all relevant permissions. However I still cannot launch FF browser. Any advice/recommendations would be welcome, as Firefox is my main browser, after Safari.

Đã được hỏi bởi r.oberin 21 giờ trước

Problems Viewing Videos

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lo… (xem thêm)

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lose control of my mouse and couldn't close Firefox or access Task Manager. Basically, nothing worked. About 3 months ago I tried Firefox again and was so happy because I was able to use it again with no problems--UNTIL the past 2 Firefox updates. Now it's back to the same old problem and I'm back to using Chrome. Why is this happening and is there any solution?

Đã được hỏi bởi GinaWA 20 giờ trước

Trả lời lần cuối bởi RachelGomez161999 20 giờ trước

Firefox not displaying anything, not opening any pages, reinstall does not help

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the… (xem thêm)

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

Đã được hỏi bởi emma.elizabeth.crisp 16 giờ trước

Trả lời lần cuối bởi emma.elizabeth.crisp 15 giờ trước

Fiverr.com no longer works properly.

Since the lastest "update", (version 105.0.1) I can no longer access my messages inboxes on Fiverr.com. I get a drop-down message telling me that the website is slowing … (xem thêm)

Since the lastest "update", (version 105.0.1) I can no longer access my messages inboxes on Fiverr.com. I get a drop-down message telling me that the website is slowing the browser and advising me to stop the page. Are you kidding me?! I'm TRYING to get some WORK done here! If I can't do it with Firefox, then I'll just have to quit using Firefox (again!) until you fix what you broke. You are interfering with my LIVELIHOOD here and I'm not having it!

Đã được hỏi bởi thomasrose17 15 giờ trước

SSL_ERROR_RX_UNEXPECTED_SERVER_KEY_EXCH

When I try to log onto Https.match.com, I get this error message Secure Connection Failed An error occurred during a connection to www.match.com. SSL received an unexpect… (xem thêm)

When I try to log onto Https.match.com, I get this error message

Secure Connection Failed

An error occurred during a connection to www.match.com. SSL received an unexpected Server Key Exchange handshake message.

Error code: SSL_ERROR_RX_UNEXPECTED_SERVER_KEY_EXCH

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Can anybody tell me how to fix this error message, so I can get to match.com?

Đã được hỏi bởi aferenczjr 15 giờ trước

DNS over HTTPS cert

for some reason bitdefender keeps producing this with dns over https enabled on firefox 105.0.1. If I browse that url on a machine without bitdefender is throws an error… (xem thêm)

for some reason bitdefender keeps producing this with dns over https enabled on firefox 105.0.1. If I browse that url on a machine without bitdefender is throws an error too about the cert.

firefox.exe attempted to establish a connection relying on an untrusted certificate to mozilla.cloudflare-dns.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities.

I can add an exception but the cert on this size seems to be invalid. Any ideas?

Đã được hỏi bởi passand 14 giờ trước

Trả lời lần cuối bởi passand 14 giờ trước

Gmail commands won't load, constant error messages

Since September 23, 2022, I can't send mail in Gmail, add attachments to email, print email. I get constant error messages: "oops, the system has encountered a problem...… (xem thêm)

Since September 23, 2022, I can't send mail in Gmail, add attachments to email, print email. I get constant error messages: "oops, the system has encountered a problem...error #2001 (or #2003 and occasionally other numbers.) "The conversation you requested is not available." "Check your connections."

Meantime, all other internet functions work fine: other sites open immediately and commands are followed instantly. This problem seems specific to Gmail and Google, which is also now periodically unresponsive. (But YouTube works fine.)

I have bypassed Firefox cache. I have cleared cache. I have downloaded and reinstalled Firefox. I have done a 'netsh winsock reset'.

I have downloaded Chrome, which I dislike -- and found that I have most of the same Gmail problems there.

Nothing has resolved this issue, which came out of the blue. I'm at my wits' end!

My OS is Windows 10 and I have a wired Ethernet connection to Verizon FIOS.

Help, please!

Đã được hỏi bởi lynn.brenner.nyc 11 giờ trước

Submitting crash reports by email or another way

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the f… (xem thêm)

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the forward proxy; that is for the web server. Therefore the crash reports so not get submitted. There is an error message: "There was a problem submitting your report." Is there another way to submit them?

Wastrel

Đã được hỏi bởi wastrelway 11 giờ trước

  • Đã giải quyết

DUO: "Access Not Allowed With Firefox Due To Security Concerns

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the follow… (xem thêm)

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the following error message when my DUO was prompted:

  • "We're sorry, access is not allowed with Firefox due to security concerns." - with a sad face.

It then shows me a list of compatible browsers and FF being the only one not allowed to use the DUO authentication. I've attempted to clear my browsers cache, fire up FF once more only to arrive at the same messaging. I've uploaded a screenshot of what I ran into.

This has to be some sort of error as I've been utilizing FF and DUO together successfully with no issues over the last year.

Any help is greatly appreciated.

Đã được hỏi bởi Eddie 10 giờ trước

Đã được trả lời bởi Eddie 7 giờ trước

Login Request Expired is locking me out of school email

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the… (xem thêm)

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the application" with the accompanying tab reading: "Universal Prompt Error".

Regardless of my logging out and trying again, and rebooting my computer, contacting the school's IT dept, I continue to be locked out through Firefox. Chrome will let me in.

Please help me resolve this problem.

Đã được hỏi bởi 1tuck249 8 giờ trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 8 giờ trước