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Lost Bookmarks

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not … (xem thêm)

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not there

Được hỏi bởi mofkasey 1 năm trước

Lần cuối trả lời bởi FredMcD 1 năm trước

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When downloading Excel file .xlsx extension name is not added

I use a program called Solver to generate reports and download them in the .xlsx format. After a recent update in Firefox, my downloaded files no longer contain an extens… (xem thêm)

I use a program called Solver to generate reports and download them in the .xlsx format. After a recent update in Firefox, my downloaded files no longer contain an extension and instead only appear in my download folder as a generic "File".

I've checked and .xlsx files are definitely associated on my computer with Excel. Also when I open the file or later "Always Open Similar Files" they open using Excel no problem.

What's the reason these aren't getting an extension added to them? I've attached a picture where file 1 is what it looks like for a file downloaded using Firefox, file 2 is the same file that is opened at the time of download.

My issue kind of looks like this one and it seems the issue was a bug and the user needed to download a new release of Firefox: https://support.mozilla.org/en-US/questions/1277280

Được hỏi bởi jondail83 2 năm trước

Lần cuối trả lời bởi jondail83 1 năm trước

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Firefox messages keep popping up about video codecs

I just installed firefox on a linux machine, and spontaniously, I keep getting a message pop up toward the top of the screen saying: "To play videos, you may need to inst… (xem thêm)

I just installed firefox on a linux machine, and spontaniously, I keep getting a message pop up toward the top of the screen saying: "To play videos, you may need to install the video codecs".

This occurs when I am not even trying to play videos. I can play youtube videos fine. I don't need to install anything. It normally occurs when I am checking my outlook email, but can happen at any time.

So my question is, how do I stop this message from coming up? Prefereably WITHOUT installing some codec that I do not currently need.

Another message that comes up is an offer to install an outlook extension to my browser, but this is triggered by opening outlook email. I have no need for this either, so it would be nice to get rid if this message popping up as well.

Thanks

Được hỏi bởi Mr. Question 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Files being downloaded even though "Open in Firefox" is selected

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I… (xem thêm)

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.

Được hỏi bởi lukaslemke22 2 năm trước

Lần cuối trả lời bởi Terry 1 năm trước

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Why is firefox automatically downloading strange files I've never seen before?

Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown sudde… (xem thêm)

Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown suddenly showed me that one had been downloaded, and then a while later the other one was downloaded. Are these actual Mozilla files? Or are they some kind of scam/trojan/spyware? I just realized that two were downloaded last month as well.

Được hỏi bởi dodgewinton 1 năm trước

Lần cuối trả lời bởi TechHorse 1 năm trước

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Firefox crashes when printing to "Save to PDF"

OS: Windows 10 Firefox Version 100.0 Starting this afternoon... Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox brows… (xem thêm)

OS: Windows 10 Firefox Version 100.0 Starting this afternoon...

Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox browser page open. I can print a browser page to my local printer, but not to "Save to PDF", even if it is in Troubleshoot Mode and even after Firefox has been refreshed.

Everything on my system is current and updated.

This issue is new.

Any ideas, or other suggestions.

Thank you in advance for your time and assistance on this matter.

Dave

Được hỏi bởi davesorion 1 năm trước

Lần cuối trả lời bởi FredMcD 1 năm trước

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Multi-language spellchecking: how smart is it (how does it work exactly)?

Hello. With version 100.0 came multi-language spellchecking. I would like to know how exactly does it work, please. For instance, if I enable both English and French, wi… (xem thêm)

Hello. With version 100.0 came multi-language spellchecking. I would like to know how exactly does it work, please.

For instance, if I enable both English and French, will it simply virtually add the two dictionaries and use the resulting combined list of words? Or will it try to understand if a paragraph or sentence is English and mark non-English words in that paragraph/sentence as incorrect even if they are French?

I am obviously asking this because there is no detailed information at https://support.mozilla.org/en-US/kb/how-do-i-use-firefox-spell-checker.

Được hỏi bởi cloudchasingfun 1 năm trước

Lần cuối trả lời bởi TyDraniu 1 năm trước

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Adobe files

hi, My firefox is downloading all the adobe files even though i have turned of the auto download option. Also whenever any pdf file i try, it gives me an option of open … (xem thêm)

hi,

My firefox is downloading all the adobe files even though i have turned of the auto download option. Also whenever any pdf file i try, it gives me an option of open with or save file. I am trying open with & firefox still downloads that file to my system. Can anyone help

Được hỏi bởi Sahil Vats 1 năm trước

Lần cuối trả lời bởi FredMcD 1 năm trước

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Drag and Drop to Outlook 365

Hi Firefox team, First of all thanks for this amazing product. I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not… (xem thêm)

Hi Firefox team,

First of all thanks for this amazing product.

I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not possible.

Regards,

Được hỏi bởi sheikholarefin 2 năm trước

Lần cuối trả lời bởi kodakthebest 1 năm trước

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W101 Central

Simply put, I have used the website: http://www.wizard101central.com/ For MANY years, and now your system wont let it load. I have spent over an hour going through the… (xem thêm)

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

Được hỏi bởi vanshipley 1 năm trước

Lần cuối trả lời bởi MarkRH 1 năm trước

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Firefox won't start at all.

Hello, I just installed windows 10 on my nephews computer. I installed firefox so I don't have to use edge, but firefox won't start. It just flashes. I have tried re-inst… (xem thêm)

Hello, I just installed windows 10 on my nephews computer. I installed firefox so I don't have to use edge, but firefox won't start. It just flashes. I have tried re-installing firefox, deleted all mozilla and firefox files and folders and clean installed firefox, even reinstalled windows. Troubleshoot mode don't work, it just flashes too. I checked for Crash Reports, but there are none. The only time it works is when windows is in safe mode, I even upgraded to computer to windows 11 hoping that it would fix what ever is going on. But it didn't. I honestly have no idea what to do next. Firefox has worked on that computer before. Everything else works fine, it's just firefox that won't work. If anyone has any ideas, please let me know.

Được hỏi bởi t_lsv 1 năm trước

Được trả lời bởi FredMcD 1 năm trước

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Firefox pdf viewer download button

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as p… (xem thêm)

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as pdf viewer, but sometimes I need to open file with Acrobat DC, that's when I did click download button. It works on other computer like before, it is before firefox update.

Được hỏi bởi sylciia 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgro… (xem thêm)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Được hỏi bởi hevinroyal 2 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

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Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (xem thêm)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Được hỏi bởi spenglertp 1 năm trước

Lần cuối trả lời bởi FredMcD 1 năm trước

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Firefox 100 has no fox icon in taskbar, just a white paper.

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). Thi… (xem thêm)

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). This problem did not exist in all previous editions of firefox, only in firefox 100. Help.

Được hỏi bởi Acra Tone 1 năm trước

Lần cuối trả lời bởi jonzn4SUSE 1 năm trước

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Fake Firefox Update

Not sure the design team can do anything about this, but... I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click… (xem thêm)

Not sure the design team can do anything about this, but...

I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click because I was suspicious. 1) Normally the notice to update is a small rectangle in the right upper corner. 2) I had just updated yesterday.

Firefox reports that it is up to date,

My security is set to "Block pop-up windows."

The pop-up opened when I clicked this news article linked by a member in a private Facebook group:

https://news.0censor.com/with-leak-over-roe-v-wade-warren-demands-constitution-be-ratified-aoc-demands-nuke-action-or-primary-out-members/?fbclid=IwAR2gfhCc8h2w013ST2g43ev-UuojBuChJ1LlfH_K18JVj8KFggfhzrlkuSM

When I clicked the link again to test it, only the requested article opened.

The pop-up had the Firefox logo and appeared legitimate to me in every way.

Sorry, I did not think to copy the update link before I closed the pop-up.

Được hỏi bởi spamrecept 1 năm trước

Lần cuối trả lời bởi James 1 năm trước

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can only save (not open) Gmail attachments after latest update

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it. Th… (xem thêm)

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

Được hỏi bởi mjmalizia 1 năm trước

Được trả lời bởi Terry 1 năm trước