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Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (xem thêm)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Đã được hỏi bởi koyotee 1 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (xem thêm)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Đã được hỏi bởi firefox1202 1 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (xem thêm)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Đã được hỏi bởi Anan 1 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, wh… (xem thêm)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Đã được hỏi bởi randee1 6 tháng trước

Đã được trả lời bởi randee1 6 tháng trước

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Background turned black after 95.0 update

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black f… (xem thêm)

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black for some of my bookmarks or sites I go to. Settings, Language and Appearance, Colors, Text is Black and Background is White. I have never changed that. How do I get the background back to White?

Đã được hỏi bởi JudEric 9 tháng trước

Đã được trả lời bởi cor-el 9 tháng trước

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Blocked Firefox Startup page

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-k… (xem thêm)

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-konyaspor-canli-izle-bedava-bein-sports-1-canli-yayin-izle-justi-49375h.htm which appear on starting the Firefox. I checked for the malwares the PC with several antivirus software. I uninstalled Firefox and reinstalled it without saving data from the previous versions, with no success. I tried all methods offered by the Firefox Help, but does not work. Please, help me to fix the problem. I am attaching screenshots to illustrate the problem.

Thank you, Katalin

link broken to avoid misclicks and malware -Andrew

Đã được hỏi bởi Katalin 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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Search engine hijacked, add-on page is empty

My search engine, set to be Google in Settings, is Yahoo every time I try to search. I went to your "solutions" page and followed all instructions, to no avail. When I … (xem thêm)

My search engine, set to be Google in Settings, is Yahoo every time I try to search. I went to your "solutions" page and followed all instructions, to no avail. When I open "add-ons" I get nothing but a blank page. I deleted and reinstalled Firefox, and that did nothing either. I've been forced to change to Chrome as my default browser, and there I can use Google. Please help!

Đã được hỏi bởi kraussmichaeli 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Hi: I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new… (xem thêm)

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

Đã được hỏi bởi Sue 1 năm trước

Đã được trả lời bởi Sue 1 năm trước

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Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (xem thêm)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Đã được hỏi bởi AZBigDog 3 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

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Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (xem thêm)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Đã được hỏi bởi WordWeaver 5 tháng trước

Đã được trả lời bởi WordWeaver 5 tháng trước

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Auto login booby trap.

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name… (xem thêm)

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

Đã được hỏi bởi tmpc 6 tháng trước

Đã được trả lời bởi Chris Ilias 6 tháng trước

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deleted all my tabs and bookmarks

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I like… (xem thêm)

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I liked and worked perfectly and when I installed I now have none of my tabs and bookmarks. My pc is nearly unusable and I am now out of business until I can get them back if I can. It will be months to try to get back to where I was and will never get all of what I had. Is there any way to fix this? I need help immediately.

Đã được hỏi bởi helpful55 1 năm trước

Đã được trả lời bởi gsfc12 1 năm trước

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Firefox Keeps Changing File Extensions for 'Odd' File Type

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost eve… (xem thêm)

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost every day. They're a .ts4script file type, which is a file type for modding The Sims 4. Up until today they were downloading just fine, but now firefox keeps changing them into .zip files.

While this slightly makes sense as a .ts4script IS a zipped up file that contains python files it's very annoying to have to manually change the file type after downloading more than a few at the same time...

Is there maybe a setting I may have accidentally changed or something?

Đã được hỏi bởi dewdrp 1 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (xem thêm)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Đã được hỏi bởi dplant 1 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Numbers displaying sideways

So recently, when I open web pages, any numbers will display sideways. I reinstalled firefox, but this did not resolve. They appear correctly in other browsers (i.e., c… (xem thêm)

So recently, when I open web pages, any numbers will display sideways. I reinstalled firefox, but this did not resolve. They appear correctly in other browsers (i.e., chrome). Does anyone know what I can do to resolve this? Thanks!

Đã được hỏi bởi rdaufan 1 năm trước

Đã được trả lời bởi rdaufan 1 năm trước