Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Chủ đề này đã đóng và được lưu lại. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

I downloaded a Firefox security update today and now Firefox refuses to load any page from the web. What do I do?

  • 2 trả lời
  • 1 gặp vấn đề này
  • 36 lượt xem
  • Trả lời mới nhất được viết bởi Andrew

more options

When I opened Firefox today I was advised of an update to resolve security and stability problems was available to download. I downloaded this and was unable to access my homepage, and any other page on the web.

I tried to download Firefox without uninstalling, as I wished not to lose my bookmarks and favourites. During this process I was advised that the download had been interrupted, but I could continue.

I then entered the Install Wizard, which appeared to successfully complete.

However, I am still not able to access any web pages there Firefox.

How can I recover Firefox as it was before the 'security update' as of yesterday?

Regards

Alan

When I opened Firefox today I was advised of an update to resolve security and stability problems was available to download. I downloaded this and was unable to access my homepage, and any other page on the web. I tried to download Firefox without uninstalling, as I wished not to lose my bookmarks and favourites. During this process I was advised that the download had been interrupted, but I could continue. I then entered the Install Wizard, which appeared to successfully complete. However, I am still not able to access any web pages there Firefox. How can I recover Firefox as it was before the 'security update' as of yesterday? Regards Alan

Tất cả các câu trả lời (2)

more options

hello Alan, this usually happens after an update when your firewall doesn't properly detect the new version of the browser and therefore blocks it: Fix problems connecting to websites after updating Firefox

more options

Chosen solution already seen in duplicated thread: https://support.mozilla.org/questions/975796

If issue comes back, please continue on that thread. This thread will be locked for duplication.