Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

using a bookmark takes me to another website

  • 3 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

On my work computer - when I click on some bookmarks, two specifically, it comes up with a blocked website. The blocked website is not the one I am trying to reach. One is the Verizon webmail site, and when the "restricted" message comes up, and I look at the warning, it lists a yahoo coupon site - not where I am trying to go!

I have tried clearing all my cookies, browser history, etc, and restarting the computer, and nothing is working to get rid of that nasty website. Finally what I did was bookmark another website that can get me to where I want to be, but I am thinking I must be infected - any help on what else I can do to get rid of whatever is infecting the computer?

On my work computer - when I click on some bookmarks, two specifically, it comes up with a blocked website. The blocked website is not the one I am trying to reach. One is the Verizon webmail site, and when the "restricted" message comes up, and I look at the warning, it lists a yahoo coupon site - not where I am trying to go! I have tried clearing all my cookies, browser history, etc, and restarting the computer, and nothing is working to get rid of that nasty website. Finally what I did was bookmark another website that can get me to where I want to be, but I am thinking I must be infected - any help on what else I can do to get rid of whatever is infecting the computer?

Giải pháp được chọn

Hi! Thanks for your reply, but I could not locate either the folder or the file on the computer.

However, a couple of things dawned on me last night, and looking at the links you provided also helped.

First, I realized it was not the site I was going to, but rather a pop-up that was getting the restricted treatment, since it was a small window near the top. There was no way to close just it - funny placement - but that started me thinking. I do have pop ups blocked, and no "allowed sites" - I checked! So, after reading what you suggested, I also did a search on "still getting pop ups" and found an extension that seems to be working - fingers crossed!

Thanks!

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options
more options

Giải pháp được chọn

Hi! Thanks for your reply, but I could not locate either the folder or the file on the computer.

However, a couple of things dawned on me last night, and looking at the links you provided also helped.

First, I realized it was not the site I was going to, but rather a pop-up that was getting the restricted treatment, since it was a small window near the top. There was no way to close just it - funny placement - but that started me thinking. I do have pop ups blocked, and no "allowed sites" - I checked! So, after reading what you suggested, I also did a search on "still getting pop ups" and found an extension that seems to be working - fingers crossed!

Thanks!

more options

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder