After uninstalling firefox 15.1 totally from other computer and downloading a fresh copy of 16.1, I keep getting must restart to complet update
Done total uninstall of Firefox 15.1 on other computer which runs windows vista 64, went back and doubled checked everything to try and make sure system was clean. Also went into system and checked there before installing Firefox 16.1 that I download from Mozilla. After installing checked to see if 16.1 was installed and seen the box showing restart to update. So I did and still the same sign was there. Done 3 installs since then and all the same. Checked on line for problem printed out a lot of help but still have the same problem. This is the same problem that I had with 15.1, but not with 15. Where do I go now? out of ideas .
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you are welcome
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Hi MI2432
if you don't have do it already, it is important to delete manually the Firefox program folder to remove all the files and to make sure that there are no problems with other files that maybe leftover after uninstall firefox from "Add or Remove Programs"
see in Uninstall Firefox from your computer the session Uninstall Firefox - No 9......"To remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations, by default: (32-bit Windows) C:\Program Files\Mozilla Firefox (64-bit Windows) C:\Program Files (x86)\Mozilla Firefox"
thank you
Ideato, I want to thank you for your help on my problem. Problem solved. The new download took.
Giải pháp được chọn
you are welcome