Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Trouble loading Firefox. Have message that states Download is complete. Click on exe file, click on run. Timepiece flips a few times, but no Firefox icon.

  • 3 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I have downloaded Firefox, at least it appears as it has downloaded, as message is received stating it is downloaded. I click on .exe and I receive the "run" screen. I click on run and the timepiece flips a number of times and then stops. No icon, no Firefox listing in Programs.

I have downloaded Firefox, at least it appears as it has downloaded, as message is received stating it is downloaded. I click on .exe and I receive the "run" screen. I click on run and the timepiece flips a number of times and then stops. No icon, no Firefox listing in Programs.

Tất cả các câu trả lời (3)

more options

have a look at this article: installing firefox on windows. Do I understand it correctly, you get to point 3 and past it, but not to point 4?

more options

Thank you SMO for your suggested fix. No, I do not get to "point 3." I have been able to get to the "run" tab, but after a few moments nothing further occurs. I do not get to the Mozilla Firefox Setup Wizard screen. The download appears to have taken place, but the installation program is not running.

more options

You can try to disable your anti-virus software temporarily to see if that makes the installer run properly.