Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I have more that one file for Mozilla in Windows Explorer. Can I delete the one with the older file dates?

  • 5 trả lời
  • 3 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi SPSHLED74

more options

My current version is 14.0.1 and show as Mozilla in Windows Explorer. File dates are current. The second file in Windows Explorer is listed as Mozilla(2) and has files from 2010. The Windows add or remove programs page only shows one installation. Can I safely delete the Mozilla(2) file from Widows Explorer?

My operating system is Windows XP-SP3.

My current version is 14.0.1 and show as Mozilla in Windows Explorer. File dates are current. The second file in Windows Explorer is listed as Mozilla(2) and has files from 2010. The Windows add or remove programs page only shows one installation. Can I safely delete the Mozilla(2) file from Widows Explorer? My operating system is Windows XP-SP3.

Giải pháp được chọn

In that case, I would try to rename the Mozilla(2) and make sure everything works. If it does, you can delete it.

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (5)

more options

Mozilla(2) is not a default installations folder, so most likely sometime in the past, someone installed Firefox (or another mozilla product) and changed the directory to Mozilla(2). I'd try renaming it to something like mozilla(2)old, test and make sure everything works, and if it does, delete it.

more options

Where do you see those numbered Mozilla folders or do you mean that you've downloaded more than one copy of a Firefox installer?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

more options

Two attached screen shots show the two Mozilla files in Windows Explorer. Mozilla(2) has the older dated files.

more options

Giải pháp được chọn

In that case, I would try to rename the Mozilla(2) and make sure everything works. If it does, you can delete it.

more options

I renamed Mozilla Firefox(2) and the browser is working. I will delete the (2) file. Thanks for the help.