Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

How do I fix this error? The bookmarks and history system will not be functional because one of Firefox's files is in use by another application.

  • 7 trả lời
  • 1 gặp vấn đề này
  • 35 lượt xem
  • Trả lời mới nhất được viết bởi dubmango

more options

I have tried numerous solutions being posted in this support forum. I went in and deleted my places.sqlite file so that it created a whole new profile. I then tried to restore my bookmarks, and nothing happened. I went in and discovered I had a places.sqlite.corrupt file. As suggested by one of the links provided in other articles, I deleted the other places.sqlite files, and then renamed the corrupt one as just places.sqlite. I restarted firefox and still nothing.

Please don't just copy and paste the links to the two articles that have no yet helped me. I need to find out how to fix this because I had a lot of important information in my bookmarks!

I have tried numerous solutions being posted in this support forum. I went in and deleted my places.sqlite file so that it created a whole new profile. I then tried to restore my bookmarks, and nothing happened. I went in and discovered I had a places.sqlite.corrupt file. As suggested by one of the links provided in other articles, I deleted the other places.sqlite files, and then renamed the corrupt one as just places.sqlite. I restarted firefox and still nothing. Please don't just copy and paste the links to the two articles that have no yet helped me. I need to find out how to fix this because I had a lot of important information in my bookmarks!

Giải pháp được chọn

You shouldn't copy places.sqlite if you had problems with the history or bookmarks.

You will have to restore the bookmarks from a JSON backup in the bookmarkbackups folder that has all your bookmarks.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (7)

more options

Hi,

You can try creating a new profile, copy the bookmarkbackups folder from the old profile to the new and Restore a dated backup via Firefox Bookmarks (Alt + B) > Import and Backup on the new profile.

To open the profile folder within Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

Firefox Profile Folder

Firefox Profile Folder & Files

You can also try to Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

more options

Did you try to delete all places files as suggested?

Doing that should Firefox use a JSON backup in the bookmarkbackups folder to rebuild the bookmarks.

Which security software (firewall, anti-virus) do you have?

more options

Yes, I did. I have AVG.

more options

I tried creating a new profile and moving the bookmarks folder from my old profile to my new one, but I wasn't able to restore the bookmarks. Now that I have a new profile, it seems to have fixed the history issue. Before, it wasn't saving any of the pages I had been to, but now it is.

If you only you all could help me recover my bookmarks!

more options

If the Vista version has the Previous Versions you could try to Copy and use a working older version of the places.sqlite file or the bookmarksbackup folder.

You can also try to run chkdsk. Turning off AVG for a few minutes may also help.

more options

Giải pháp được chọn

You shouldn't copy places.sqlite if you had problems with the history or bookmarks.

You will have to restore the bookmarks from a JSON backup in the bookmarkbackups folder that has all your bookmarks.

more options

So I copied the bookmarksbackup folder from my old profile to my new profile. And then I restored my bookmarks from a way older file than I tried before, and it worked! Thank you all!