Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Just updated to Mac OS 10.7.3 and each time I attempt to open Firefox I receive the message; "Firefox quit unexpectedly". Can't use FF!

  • 2 trả lời
  • 2 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi b00m3r

more options

Just updated to Mac OS 10.7.3 and each time I attempt to open Firefox I receive the message; "Firefox quit unexpectedly". Can't use FF! Repeated attempts to open FF result in the same message. Downloaded FF again and the same message occurs. Safari, of course, works but that is not my choice.

Just updated to Mac OS 10.7.3 and each time I attempt to open Firefox I receive the message; "Firefox quit unexpectedly". Can't use FF! Repeated attempts to open FF result in the same message. Downloaded FF again and the same message occurs. Safari, of course, works but that is not my choice.

Tất cả các câu trả lời (2)

more options

Hey b00m3r,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!

more options

Matt_G

    Thanks for your response.  Before you replied, I decided to remove Firefox and then reinstall it.  That solved the problem.  I can only guess that when I upgraded my OS to 10.7.3, a jump of two versions, some file was corrupted.  
    Anyway, I appreciate your help.