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Hi, I've been making regular contributions to Mozilla but am not in the financial position to do so anymore. Only problem is I used an email account I don't have access to anyone and was hoping you could assist me. Please let me know if I need to provide any further details. Thanks

Hi, I've been making regular contributions to Mozilla but am not in the financial position to do so anymore. Only problem is I used an email account I don't have access to anyone and was hoping you could assist me. Please let me know if I need to provide any further details. Thanks

Được chỉnh sửa bởi oceansgift vào

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from https://donate.mozilla.org/faq/

How do I cancel or change my recurring donation? If you used PayPal to set up a recurring donation, you’ll need to log in to your PayPal account to make changes or to cancel. If you made a monthly donation using your credit card, please contact our support team via this form. Please include the email address and name you used to make your donation, and we’ll try to help you within two business days.

Được chỉnh sửa bởi James vào

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Thanks for that James

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.