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Firefox crashes everytime I Quit

  • 5 trả lời
  • 1 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

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Firefox crashes everytime I quit it. have uninstalled and reinstalled it, i have the latest version on my mac.

Firefox crashes everytime I quit it. have uninstalled and reinstalled it, i have the latest version on my mac.

Tất cả các câu trả lời (5)

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In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Report ID Date Submitted bp-f4905859-70b8-43a1-b50c-0c0ea0211220 20/12/21, 22:21 bp-fb4c5430-a53f-43bb-82ff-4df420211220 20/12/21, 21:51 bp-f4eb0837-7f8e-4867-b6e3-ddd390211220 20/12/21, 18:05 bp-f6b6c317-9895-4a05-a72d-9110c0211124 24/11/21, 12:57

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That looks like a problem with clearing the cookies and possibly other data via "Clear history when Firefox closes". You can try to disable "Use custom settings for history" to see if that has effect.

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings

You can try to clear the cookies manually yourself.

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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Tried all of this but it has not helped, updating the latest crash reports.

Submitted Crash Reports

Report ID Date Submitted bp-09fc2222-05a4-4ace-9128-b8fd10211228 28/12/21, 20:32 bp-ac7c91fb-6ac3-4d9c-81a5-259ea0211228 28/12/21, 20:32 bp-8a7bf353-2050-4850-a578-073200211228 28/12/21, 20:32 bp-a7dd7586-0727-4aa9-9efa-49a0c0211228 28/12/21, 20:32 bp-3f619634-a178-4d10-bab1-8620a0211228 28/12/21, 20:32

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Are you using "Clear history when Firefox closes" ?