Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Difficulty navigating aspects of a web page

  • 3 trả lời
  • 1 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the website and I get the following message: "400 Bad request Your browser sent an invalid request" What is happening? When I access the same website on Safari and go to do the same things, it operates fully. What is happening?

Tất cả các câu trả lời (3)

more options

There are many reasons, so start by doing one step every time and try to access your website again and see if it fixed:

  1. Disable all extensions you have.
  2. Clear/Flush your DNS Cache: https://www.pcmag.com/how-to/how-to-flush-your-dns-cache
  3. Clear Firefox cache data: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  4. Clear Firefox cookies: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox First try to clear cookies for your website, if didn't work, then clear all cookies of the browser.

Hữu ích?

more options

Thanks for your prompt response

- I found it too technical for me so I will show it to a person who has the technical skills necessary to follow your suggests.

All the best.

Hữu ích?

more options

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.