Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

FF61: Settings -> General not shown (about:preferences#general). Other Settings work properly.

  • 3 trả lời
  • 1 gặp vấn đề này
  • 32 lượt xem
  • Trả lời mới nhất được viết bởi s-nightingale

more options

If I try to select the General topic in Settings it just doesn't switch over to display the appropriate entries. The last selected topic stays on the screen.

browser-console shows three entries when clicking on general:

NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.create] FileUtils.jsm:67

Error initializing preference category paneGeneral: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/XPCOMUtils.jsm :: XPCU_serviceLambda :: line 251" data: no] preferences.js:162 gotoPref chrome://browser/content/preferences/in-content/preferences.js:162:5 init_all/< chrome://browser/content/preferences/in-content/preferences.js:70:50 _fireOnSelect chrome://global/content/bindings/richlistbox.xml:78:13 selectItem chrome://global/content/bindings/listbox.xml:237:11 onxblmousedown chrome://global/content/bindings/listbox.xml:995:13

NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] XPCOMUtils.jsm:251 XPCU_serviceLambda resource://gre/modules/XPCOMUtils.jsm:251:16 get resource://gre/modules/XPCOMUtils.jsm:183:21 get isPending chrome://browser/content/aboutDialog-appUpdater.js:114:5 appUpdater chrome://browser/content/aboutDialog-appUpdater.js:68:1 init chrome://browser/content/preferences/in-content/main.js:510:21 init chrome://browser/content/preferences/in-content/preferences.js:43:7 init_category_if_required chrome://browser/content/preferences/in-content/preferences.js:36:3 gotoPref chrome://browser/content/preferences/in-content/preferences.js:160:5 init_all/< chrome://browser/content/preferences/in-content/preferences.js:70:50 _fireOnSelect chrome://global/content/bindings/richlistbox.xml:78:13 selectItem chrome://global/content/bindings/listbox.xml:237:11 onxblmousedown chrome://global/content/bindings/listbox.xml:995:13

If I try to select the General topic in Settings it just doesn't switch over to display the appropriate entries. The last selected topic stays on the screen. browser-console shows three entries when clicking on general: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.create] FileUtils.jsm:67 Error initializing preference category paneGeneral: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/XPCOMUtils.jsm :: XPCU_serviceLambda :: line 251" data: no] preferences.js:162 gotoPref chrome://browser/content/preferences/in-content/preferences.js:162:5 init_all/< chrome://browser/content/preferences/in-content/preferences.js:70:50 _fireOnSelect chrome://global/content/bindings/richlistbox.xml:78:13 selectItem chrome://global/content/bindings/listbox.xml:237:11 onxblmousedown chrome://global/content/bindings/listbox.xml:995:13 NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] XPCOMUtils.jsm:251 XPCU_serviceLambda resource://gre/modules/XPCOMUtils.jsm:251:16 get resource://gre/modules/XPCOMUtils.jsm:183:21 get isPending chrome://browser/content/aboutDialog-appUpdater.js:114:5 appUpdater chrome://browser/content/aboutDialog-appUpdater.js:68:1 init chrome://browser/content/preferences/in-content/main.js:510:21 init chrome://browser/content/preferences/in-content/preferences.js:43:7 init_category_if_required chrome://browser/content/preferences/in-content/preferences.js:36:3 gotoPref chrome://browser/content/preferences/in-content/preferences.js:160:5 init_all/< chrome://browser/content/preferences/in-content/preferences.js:70:50 _fireOnSelect chrome://global/content/bindings/richlistbox.xml:78:13 selectItem chrome://global/content/bindings/listbox.xml:237:11 onxblmousedown chrome://global/content/bindings/listbox.xml:995:13

Giải pháp được chọn

The cause of the problem was the maintainance-service not being properly installed or regonized or falsely configured.

However fixing the problem took me some investigation.

Solved it finally by -uninstalling ff and maintenance-service -moving profile-folders and profile.ini to a different place -installing ff (not the latest version) After that general settings still didn't show up but I was able to do an update via Help..About..Update (this button was unresponsive in the original problematic state). This lead me to a working update to the latest (there is no other choice in this procedure) ff-version .

Finally -moving back my saved profile-folders -some minor fixes on userChrome.css were needed

 (updating from ff61 to ff64)

did the job.

Calling "general setting" somehow tries to connect to the maintenance-service since it retrieves some information from that for displaying the update-options in this page. It failed with that and didn't show up at all. So this symptom was just a side-effect.

Also to mention: I've also tried starting the portable version of ff and it showed the same failure. Looks like there are some more system-settings involved other than the ff-profile.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

Your error is saying Chrome how is that a firefox issue?

more options

Firefox 61.0.1 see picture attached

more options

Giải pháp được chọn

The cause of the problem was the maintainance-service not being properly installed or regonized or falsely configured.

However fixing the problem took me some investigation.

Solved it finally by -uninstalling ff and maintenance-service -moving profile-folders and profile.ini to a different place -installing ff (not the latest version) After that general settings still didn't show up but I was able to do an update via Help..About..Update (this button was unresponsive in the original problematic state). This lead me to a working update to the latest (there is no other choice in this procedure) ff-version .

Finally -moving back my saved profile-folders -some minor fixes on userChrome.css were needed

 (updating from ff61 to ff64)

did the job.

Calling "general setting" somehow tries to connect to the maintenance-service since it retrieves some information from that for displaying the update-options in this page. It failed with that and didn't show up at all. So this symptom was just a side-effect.

Also to mention: I've also tried starting the portable version of ff and it showed the same failure. Looks like there are some more system-settings involved other than the ff-profile.