Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Sound and video won't play on Hulu and Netlix due to installing components needed to play audio and video why I haven't one anything!

more options

I have not one anything an this message appears at the top of the pages and I got no sort of heas up this as going to happen What is going on and also cannot contact Modzilla firefox

I have not one anything an this message appears at the top of the pages and I got no sort of heas up this as going to happen What is going on and also cannot contact Modzilla firefox

Tất cả các câu trả lời (4)

more options

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

more options

I tried turning it off but the sites said I needed to turn it on so I i did and still receive same message

more options

What does the error screenshot say?

more options

Hi Busia, your Firefox says it is version 64 running on Windows Vista, but Firefox 53+ are not supposed to run on Vista, so that doesn't seem to be completely correct.

Could you check the Compatibility settings on Firefox? Find the icon you use to start Firefox, and either:

  • Right-click a desktop shortcut, then click Properties
  • Right-click a Firefox icon pinned to the Taskbar then right-click Mozilla Firefox, then click Properties

You should clear all the boxes on the Compatibility tab for best results (giant screenshot below).