Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

My printer setting will not stay for my thermal printer.

  • 3 trả lời
  • 3 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I have been so frustrated for months. My printer setting will not stay in firefox. I use a Star TSP 700II printer and normally have zero problems. I constantly have to go into the about:config and reset my footers, headers, etc so that these will not print.

Also the size of my receipts for my store will just shrink and I can not change them. At first I thought it was Malware but now I am not sure. I have read and read and sometime it will fix but then it goes back to being tiny or the header and footer shows up again. And we change nothing.

Can you assist? My POS system has to use Firefox

I have been so frustrated for months. My printer setting will not stay in firefox. I use a Star TSP 700II printer and normally have zero problems. I constantly have to go into the about:config and reset my footers, headers, etc so that these will not print. Also the size of my receipts for my store will just shrink and I can not change them. At first I thought it was Malware but now I am not sure. I have read and read and sometime it will fix but then it goes back to being tiny or the header and footer shows up again. And we change nothing. Can you assist? My POS system has to use Firefox

Tất cả các câu trả lời (3)

more options

As to the printer, try this; https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


As to the receipts, how are they stored? A picture, separate text file . . . . . . Is it just the receipts, or the whole page?

Check your zoom controls.

<Control> + (plus) enlarge <Control> - (minus) reduce <Control> 0 (zero) restore

more options

It prints fine in Safari. My POS works better on firefox. When I do a printer test. It works fine with their test receipt.

I am on a mac. It just so weird. Other suggestions.

more options

Try the printer again. But, use the Print Preview first. If there is an issue, you can then adjust it.