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Firefox crashes

  • 4 trả lời
  • 4 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi AndrewEPT

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Firefox keeps crashing on me. I tried holding down OPTION to attempt to start it in safe mode, but no look. Attached are two pictures of the crash reporter log. I have uninstalled the program completely, and reinstalled, and still no luck. Please help me.

Crash ID is 20160502172042

Firefox keeps crashing on me. I tried holding down OPTION to attempt to start it in safe mode, but no look. Attached are two pictures of the crash reporter log. I have uninstalled the program completely, and reinstalled, and still no luck. Please help me. Crash ID is 20160502172042

Giải pháp được chọn

hi andrew, please see if the solution from the Crashes on startup after the update to Firefox 46 on OS X article helps.

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Giải pháp được chọn

hi andrew, please see if the solution from the Crashes on startup after the update to Firefox 46 on OS X article helps.

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I tried to download that software, and it said my MAC version is updated enough.

I Feel this should be a simpler solution. The second I try to open FIrefox, it sends a crash report. Any other suggestions?

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well, as it says in the article this will likely be caused by the premiere opinion malware that you have on your system, so you should address that. if the tool from malwarebytes doesn't work please try to follow the manual removal instructions at http://www.thesafemac.com/arg-premier-opinion/

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This worked sir, I deleted it manually. Premiere opinion was the issue.

Thank you very much!