Please give details about your problem. The crash report flagged these programs; Process Type plugin Shockwave Flash Version:15.0.0.152 Signature hang AppleGVA AppKit = Developer Program ? libobjc.A.dylib = ? Word for Mac http://support.microsoft.com/kb/2693802/en-us libsystem_kernel.dylib = ? Word for Mac [http://support.microsoft.com/kb/2500821/en-us complete removal of Office 2008] libsystem_malloc.dylib = unknown Mac ? libdispatch.dylib = ? Word for Mac libsystem_pthread.dylib = ? Word for Mac CFNetwork = CoreServices umbrella framework CoreFoundation = ? Word for Mac libsystem_c.dylib = ? Word for Mac --------------------------- Security Issue: Update your Flash Player '''Version 17.0.0.134<br>https://www.adobe.com/products/flashplayer/distribution3.html''' See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration ------------------------------ For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites. ------------------------- The crash report shows you are using Firefox Firefox 22.0 on Mac OS X 10.9 Why are you using such an old version? '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}