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Firefox crashes spontaneously and frequently

  • 51 trả lời
  • 4 gặp vấn đề này
  • 346 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

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Mac Mavericks 10.9.5

Firefox 34.0.5 all updated

What causes this? And the fix?

Tất cả các câu trả lời (11)

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What I would recommend is get the full installer for the program you want. Remove the other programs, then use the full installer after rebooting.

I do not use Mac, so my knowledge is limited in this area.

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By full installer, do you mean remove Word 2011 and reinstall? Even though the problem is identified at Office 2008?

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There may be a contaminated file. By removing, then doing a full install, any bad file should be gone.

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Thanks Fred McD. I'll have to figure out how to do this.

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Check the programs home web site for the full installer and removal.

A post was flagged as Solved Problem. Please remove that flag. It may have been turned on by accident. If you don’t, others that can help may not read this post.

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Thanks Fred McD. I chose that the solution was not helpful. Does that remove the Solved flag?

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Go to the top of this page. Under your question, you will find the post marked as the solution. On its right is a button to turn the Solved off.

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3 crashes in a row and my Mac shut down spontaneously saying it encountered a problem. So frustrated. Haven't reinstalled office. Do you think this is causing it all? Thanks

bp-8dc80bac-56cc-47c3-9497-cc1872150105 2015-01-04 7:10 PM bp-75e04b83-6ff7-46c9-ba0f-3a0322150105 2015-01-04 7:03 PM bp-8f40df31-f565-48c1-a38a-725532150104 2015-01-04 4:29 PM bp-8872fdc2-6943-4912-9fa3-781e42141231 bp-5b6a52d5-6a65-425d-b63c-7a6cc2141227 bp-36b1ea01-17f5-4306-9464-48d622141220 2014-12-19 10:13 PM bp-6e61b44f-4161-4367-a7e1-446f02141220

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For the most part, the new crash reports are like the others.

Suggestion, completely remove ALL Microsoft software from your system. Reboot. Run a registry scanner. Then try Firefox.

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Took the advice and reinstalled Office for Mac 2011. Made sure I did all the right things to remove it. Thought I was lucky now with Firefox but it crashed again. Here are the last 7 crashes. Is it still the same stuff?

bp-d5f5640a-6174-4667-975d-4851c2150108 2015-01-08 12:44 PM bp-175faad0-1319-4dda-9a7f-3dbf72150105 2015-01-05 2:08 PM bp-48dccf5f-96db-40fa-b416-d8f5e2150105 2015-01-04 9:18 PM bp-8dc80bac-56cc-47c3-9497-cc1872150105 2015-01-04 7:10 PM bp-75e04b83-6ff7-46c9-ba0f-3a0322150105 2015-01-04 7:03 PM bp-8f40df31-f565-48c1-a38a-725532150104 2015-01-04 4:29 PM bp-8872fdc2-6943-4912-9fa3-781e42141231 2014-12-31 12:58 PM

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I hate to say this, but . . . . . .

I would recommend that you find a MAC forum on this subject, and join in.

Also, until issue is settled, remove all Windows based programs. Those crashes should stop.

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