Every website I try to go to (such as Facebook, Twitter, etc that are safe) is saying that the website is unsafe and that I must accept the certificate).
Yesterday my Firefox seemed to spasm and I believe I had a virus (every time I hit the "home" button which is google.com for me, it would send me to this weird site that I knew wasn't safe). I uninstalled and re-installed Firefox and ran virus scanners but nothing was found. After restarting Firefox, every website that I try to go to is giving me an unsafe error and that I must give each site a security exception, even for safe sites like Facebook, Twitter, etc. Once I did get on Facebook, everything is in HTML format and I can't use it at all I tried restarting/uninstalling/resetting Firefox again but to no avail. I checked my Firewalls and nothing came up. Here is the data from the troubleshooting information.
Application Basics ------------------ Name: Firefox Version: 34.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports (including 3 pending crashes in the given time range) Extensions ---------- Name: avast! Online Security Version: 9.0.2021.112 Enabled: false ID: wrc@avast.com Graphics -------- Adapter Description: Intel(R) HD Graphics 4600 Adapter Description (GPU #2): NVIDIA GeForce GT 755M Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: Unknown Adapter RAM (GPU #2): 2048 Device ID: 0x0416 Device ID (GPU #2): 0x0fcd Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17111) Driver Date: 8-19-2013 Driver Date (GPU #2): 10-4-2013 Driver Version: 10.18.10.3277 Driver Version (GPU #2): 9.18.13.2745 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 380117aa Subsys ID (GPU #2): 380117aa Vendor ID: 0x8086 Vendor ID (GPU #2): 0x10de WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141120192249 browser.startup.homepage_override.buildID: 20141120192249 browser.startup.homepage_override.mstone: 34.0 dom.mozApps.used: true extensions.lastAppVersion: 34.0 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-manager.lastCheck: 1417643038 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7 NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2 Experimental Features ---------------------
Hopefully you can figure something out as I love Firefox but it's very frustrating that I can't use it and that this is happening. I also use Avast! Anti-security but I'm fairly certain that is having no effect on this problem. As I said I've also ran malware and virus scanners but nothing came up harmful.
Được chỉnh sửa bởi cor-el vào
Giải pháp được chọn
Hello,
Try disabling Avast's web shield and try going to a few safe sites where you experienced the "untrusted connection". You can also follow this article for other common troubleshooting steps: "This Connection is Untrusted" error message appears - What to do.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- MalwareBytes' Anti-Malware
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Microsoft Safety Scanner
- Anti-Rootkit Utility - TDSSKiller
- Hitman Pro
- ESET Online Scanner
If your home page is has been changed, and you don't have any suspicious extensions:
- Tools (or
) > Add-ons > Extensions
You can use the Search Reset Tool to reset your home page, new tab page, and search bar back to default. The extension then uninstalls itself once these preferences are reset.
Let us know if that helps.
Đọc câu trả lời này trong ngữ cảnh 👍 0Tất cả các câu trả lời (3)
Giải pháp được chọn
Hello,
Try disabling Avast's web shield and try going to a few safe sites where you experienced the "untrusted connection". You can also follow this article for other common troubleshooting steps: "This Connection is Untrusted" error message appears - What to do.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- MalwareBytes' Anti-Malware
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Microsoft Safety Scanner
- Anti-Rootkit Utility - TDSSKiller
- Hitman Pro
- ESET Online Scanner
If your home page is has been changed, and you don't have any suspicious extensions:
- Tools (or ) > Add-ons > Extensions
You can use the Search Reset Tool to reset your home page, new tab page, and search bar back to default. The extension then uninstalls itself once these preferences are reset.
Let us know if that helps.
None of those actually worked but I did have AdGuard which i believe was the culprit to nothing working. I uninstalled it and everything seems fine now. I think I'll just stick with adblock. Thanks anyways.
Glad you found the culprit. Please select your post as the solution so that others with a similar issue can quickly what has worked for others.
Thank you!