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firefox crashes when i go to youtube.com

  • 3 trả lời
  • 82 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi philipp

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I was just browsing and wanted to go to youtube so I opened a new tab and typed in "http://youtube.com" and hit enter, after a few seconds of loading firefox instantly crashed and I started it again and restored session the tab was still open and when it started to load firefox crashed again.

I was just browsing and wanted to go to youtube so I opened a new tab and typed in "http://youtube.com" and hit enter, after a few seconds of loading firefox instantly crashed and I started it again and restored session the tab was still open and when it started to load firefox crashed again.

Giải pháp được chọn

maybe that's an issue with hardware acceleration - please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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the id is bp-dedcd65c-0436-4932-8a13-153832141112

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Giải pháp được chọn

maybe that's an issue with hardware acceleration - please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).