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Questions about default email AND about secondary email for Firefox

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Denys replied
Robert McKeown
Robert McKeown

Question 1: When I click on a link for email in Firefox, it automatically opens Outlook. I rarely use Outlook (my former professional email) and would like the default email to be Gmail. How can I change that?

Question 2: The email for my account is my old professional email, which I rarely use, having retired 14 years ago. I do have access to it, but it's a long story. The box for secondary email says "None". So I have tried to add my personal email, which I use for almost everything now. When I enter it, I get a message saying "Account already exists." I assume that is related to my phone and tablet, both of which use Firefox. I would like them all to use the personal email. Can I change that? What happens if I delete this account and create a new one on this machine?

Thanks for your help. Robert McKeown

Question 1: When I click on a link for email in Firefox, it automatically opens Outlook. I rarely use Outlook (my former professional email) and would like the default email to be Gmail. How can I change that? Question 2: The email for my account is my old professional email, which I rarely use, having retired 14 years ago. I do have access to it, but it's a long story. The box for secondary email says "None". So I have tried to add my personal email, which I use for almost everything now. When I enter it, I get a message saying "Account already exists." I assume that is related to my phone and tablet, both of which use Firefox. I would like them all to use the personal email. Can I change that? What happens if I delete this account and create a new one on this machine? Thanks for your help. Robert McKeown

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Denys
Denys
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  • بہترین 10شراکت دار

Hi,

1. You should be able to change your application for mailto links in Firefox Settings > Downloads by choosing a different one next to mailto under Files and applications.

2. You should be careful with deleting accounts. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one), and I suggest that you reach out to it before taking any action. Please submit a new ticket from this page so our support agent can assist you further.

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