Using Linux I can no longer login to my Fidelity account

Hi,

Sorry you experience that. Here are some standard troubleshooting steps that may resolve the issue:

1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield icon in the left part of the address bar.
   • If ETP is enabled, try disabling it.
2. If the problem is not fixed, try clearing Firefox cache.
3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.

I got this from Fidelity 10 days ago: 'Sorry, we can't complete this action right now. Please try again.' So I used Opera. It didn't happen again the next day - until today, when it happened again. I got no help from Fidelity support. Glad to have Opera.

None of the stuff Denys recommended helped.

I got this from Fidelity 10 days ago: 'Sorry, we can't complete this action right now. Please try again.' So I used Opera. It didn't happen again the next day - until today, when it happened again. I got no help from Fidelity support. Glad to have Opera. None of the stuff Denys recommended helped.

Hi! If the issue persists in a new Firefox profile (and does not reproduce is a different browser), that may be a compatibility issue. Please report it on WebCompat, so that our team there can look into it. We'd also appreciate posting a link to your report here.