Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

I entered the wrong age when setting up Sync and now it won't allow me to create an account.

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 271 دیکھیں
  • آخری جواب بذریعہ the-edmeister
  • آرکائیو شدہ

paulmi
paulmi

Setting up a Sync account I entered my age as 1 instead of 41. I now cannot create an account because Firefox is remembering my age as 1 and I get an error message saying I am not old enough to create a Sync account,

Setting up a Sync account I entered my age as 1 instead of 41. I now cannot create an account because Firefox is remembering my age as 1 and I get an error message saying I am not old enough to create a Sync account,

تمام جوابات (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

If you type about:preferences#sync into the address bar and select "Manage Account", you will have the option to delete your account.

You can then set up a new account and apply those details to your second device so that Firefox Sync will be able to connect to it.

the-edmeister
the-edmeister

Try clearing your cookies and then try to set up a new account again.