Thunderbird on Ubuntu 22.04 keeps "not responding" sometimes locks up pc

Running Thunderbird 140.2.0esr (64-bit) on Ubuntu 22.04. Both Tbird and Firefox are frequently hanging with "not responding" message. Sometimes if I "wait" it responds ag… (read more)

Running Thunderbird 140.2.0esr (64-bit) on Ubuntu 22.04. Both Tbird and Firefox are frequently hanging with "not responding" message. Sometimes if I "wait" it responds again. But I often have to Force Quit. Sometimes all apps, the cursor, everything hangs completely. A couple of times, I've had to reboot to continue. This has happened far more often in the last few months than it did previously. It can happen after opening new mail or after opening mail saved in Local Folders. I run updates as often as I am notified that they are available. The only extension listed is Import Export Tools. I just disabled that, since I wasn't aware that it was running.

Asked by ska.adley 44 seconds ago

Folder update is randomly very slow when downloading messages.

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Statu… (read more)

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Status Bar and Activity indicator enabled. Randomly, both indicators will show busy for an extended period of time. When I view this in the Activity Manager I see one or more folders hung for 10 or 20 minutes downloading one message out of several. This occurs in multiple accounts and servers.

I have researched this and attempted the fixes presented. I have cleared the cache files and compacted and rebuild email folders as suggested, but the slow update still occurs.

Then I decided to try and capture a ProMon.exe trace to see what is happening. What I found was Thunderbird.exe was spending all of the time while hung access the following file: C:\Users\MyUser\AppData\LocalLow\Intel\ ShaderCache\4a5eb0e65e559fc08e65ecb2fa9d650817ae895582a7a7ede162866d3e47a05a, like it was stuck in a loop.

When Thunderbird is operating normally, it is accessing this file but only for short period of times. Research says that it is ok to delete the files in this folder. I did that and it seemed to help for awhile. But it started happening again.

Does anyone have any idea what could be causing this? Is there a Windows thing to look further into? Any help would be greatly appreciated.

Asked by John Spitzer 4 weeks ago

Last reply by John Spitzer 12 minutes ago

Folders didn’t transfer to new computer

I was using thunderbird on a very old computer running windows vista. When I installed thunderbird on the new computer running windows 11 none of the folders have anythin… (read more)

I was using thunderbird on a very old computer running windows vista. When I installed thunderbird on the new computer running windows 11 none of the folders have anything in them. Like they didn’t transfer or something. The folders are there but there isn’t anything in them.

Asked by ultraman865 2 minutes ago

Can't log in ICloud, validation window doesn't appear

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the veri… (read more)

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the verification code doesn't appear. It says "enter" the code, but I don't get the window to do so!

I'm on Big Sur 11.7.10, it worked without a hitch for years. This laptop is one of my trusted devices. Is a recent update preventing the connection?

I looked at similar questions, and answers from 2020 said to add the 6-digit code after my password, but that solution doesn't work.

It seems the problem is with Firefox; it works on Safari. Any solution for Firefox?

Thanks

Asked by cec.arne 18 minutes ago

one drive "on this day" wont load/play

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disable… (read more)

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply): Thank you for your response. We hope you are doing well.

We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go.
Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox.
As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. 
They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior.
We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560

Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6
Since attaching a video to an email would be very large.. hope you can click outside links 😉

Asked by smithcr01 43 minutes ago

Ever since last week, I can no longer log into my hotmail on firefox browser. Why?

Wow, I have asked this question at least 10 times now. I'm hoping this time I'll get an answer. Since last week, for some reason i all of a sudden can no longer log into… (read more)

Wow, I have asked this question at least 10 times now. I'm hoping this time I'll get an answer. Since last week, for some reason i all of a sudden can no longer log into my hotmail and outlook accounts. When i click on "hotmail sign in" located in my book marks, the log in page will not come up. The page seems to flash several times and then i get an emblem telling me "I cannot long in. Try again later". This has been happening for several days now. The only way i can check my email is either from my iPhone or a different browser than Firefox. Why won't Firefox allow me to log in?

Asked by maxine.malamud 44 minutes ago

Email access

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried cl… (read more)

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Asked by gtmorck 1 day ago

Last reply by gtmorck 56 minutes ago

Keyboard shortcuts not working in browser

I can't seem to figure out how to get my new Lenovo Yoga Tablet to accept keyboard shortcuts on Firefox. Is there some setting I'm missing? I can't do things like ctrl + … (read more)

I can't seem to figure out how to get my new Lenovo Yoga Tablet to accept keyboard shortcuts on Firefox. Is there some setting I'm missing? I can't do things like ctrl + t or ctrl + w--ctrl + a seems to work though! My device is in desktop mode and these shortcuts work in the chrome browser.

Asked by alwittma 1 hour ago

Email messages viewable in search, but not in message headers.

I have Thunderbird set up with various POP accounts to act as an aggregator, bringing all email into one Inbox. Most of the accounts are hotmail or gmail accounts. When… (read more)

I have Thunderbird set up with various POP accounts to act as an aggregator, bringing all email into one Inbox.

Most of the accounts are hotmail or gmail accounts.

When searching on terms, it will bring up old emails and the location given is "Inbox".

These emails are however not in my combined Inbox. I have gone through the Local Folders structure and there is no other folder names Inbox.

Is there a means to access these emails and either recover them or properly deleted them?

Asked by fwilson00 1 hour ago

my firefox keeps getting completely deleted

my firefox keeps getting completely deleted from my system after repeatedly reinstalling and having it get delited from my windows 11 system i installed with administrato… (read more)

my firefox keeps getting completely deleted from my system after repeatedly reinstalling and having it get delited from my windows 11 system i installed with administrator permission and the installation lasted for two days now this morning after working for about an hour it crashed twice on the third attempt to open it i found that it had been deleted what do reckon i do

Asked by elomki 1 hour ago

It takes much longer to load messages in Thundrebird 140.2.1esr

Thunderbird was recently upgraded to version 140.2.1esr on my computers. It's working fine on my Windows 11 box, but on my Mac Book Pro (M3, Sonoma 14.6.1) it is having s… (read more)

Thunderbird was recently upgraded to version 140.2.1esr on my computers. It's working fine on my Windows 11 box, but on my Mac Book Pro (M3, Sonoma 14.6.1) it is having some problems.

Sometimes it will take more than 10 minutes to download the messages from my main gmail account, and then when the message headers appear in the Inbox, it may take another 30 to 45 minutes (or more!) to actually download the message contents. This just takes way too long.

Is there some way I can speed up this process? Can I go back to the previous version of Thunderbird?

thanks, joe

Asked by jwj1 2 hours ago

Adding SPAM folder to THUNDERBIRD POP account

Greetings, I have installed Thunderbird on Windows, configured a number of accouns in IMAP and POP format. After using them for a while it becomes evident that POP acc… (read more)

Greetings,

I have installed Thunderbird on Windows, configured a number of accouns in IMAP and POP format.

After using them for a while it becomes evident that POP accounts do not show the SPAM folder.

What can I do to fix that easily?

Thank you.

Jean-Pierre

Asked by Jean-Pierre DAREYS 11 hours ago

Last reply by Jean-Pierre DAREYS 2 hours ago

PiP mode window behavior

I recently got into Bazzite and I'm currently working on understanding and migrating to this OS, one of the things that got my attention is the PiP mode, which by default… (read more)

I recently got into Bazzite and I'm currently working on understanding and migrating to this OS, one of the things that got my attention is the PiP mode, which by default doesn't stay on top of other windows, and that made me think about the whole purpose of this functionality to begin with, anyway this led me to think about my best idea ever which is to add "some option" in which the user can choose what is his preferred PiP window behavior and set it as default, so he don't go through all the process again and again.

Asked by hamdi.zeddini 2 hours ago