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Folders didn’t transfer to new computer

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  • Last reply by david

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I was using thunderbird on a very old computer running windows vista. When I installed thunderbird on the new computer running windows 11 none of the folders have anything in them. Like they didn’t transfer or something. The folders are there but there isn’t anything in them.

I was using thunderbird on a very old computer running windows vista. When I installed thunderbird on the new computer running windows 11 none of the folders have anything in them. Like they didn’t transfer or something. The folders are there but there isn’t anything in them.

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Here is the link for moving a profile in Windows when installed in default location:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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