Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

Gmail is not loading; only showing gibberish

RossBeadle replied
stfranklin85

I have used firefox for awhile now and suddenly no google websites load. When I go to google search or gmail I get 100 lines of gibberish (see screen shot). I can still access gmail in internet explorer and on my iPhone so I'm fairly certain that the problem is with firefox or my computer and not google. I have already updated java and that didn't do the trick.

I have used firefox for awhile now and suddenly no google websites load. When I go to google search or gmail I get 100 lines of gibberish (see screen shot). I can still access gmail in internet explorer and on my iPhone so I'm fairly certain that the problem is with firefox or my computer and not google. I have already updated java and that didn't do the trick.

All Replies (2)

Chosen Solution

You can check the network.http.* prefs on the about:config page and reset all bold user set network.http prefs to the default value via the right-click context menu -> Reset.

Check at least:

  • network.http.accept-encoding: gzip,deflate

If the reset doesn't last then see: If you do not keep changes then see:

This worked