Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One friend , and only one, is unable to send, or I cannot receive his emails

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Hasan

more options

Since installing Firefox, Mozilla, one friend seems unable to contact me by email - there was no problem before. He sends me email, which does not bounce, but there is no sign of it in my webmail, or OE inbox. I use a dongle to receive my Broadband and emails. There are no problems with any other senders

Since installing Firefox, Mozilla, one friend seems unable to contact me by email - there was no problem before. He sends me email, which does not bounce, but there is no sign of it in my webmail, or OE inbox. I use a dongle to receive my Broadband and emails. There are no problems with any other senders

All Replies (1)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


-> Update Firefox to the latest version (9.0.1)

-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox