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Firefox crashes! I CAN'T OPEN IT AT ALL!

  • 1 reply
  • 2 have this problem
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  • Last reply by cor-el

ajc67
ajc67
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Firefox will not open ever since my computer shut down unexpectedly, even in safe mode. All my website information in of firefox and I can't remember some of the websites I need to access for school.

Firefox will not open ever since my computer shut down unexpectedly, even in safe mode. All my website information in of firefox and I can't remember some of the websites I need to access for school.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: