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i keep getting the foloowing error." the update couldnot be installed. please make sure there are no other copies of firefox running on your computer and then restart firefox to try again". i tryed to reinstall but no help.

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  • Last reply by cor-el

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error." the update couldnot be installed. please make sure there are no other copies of firefox running on your computer and then restart firefox to try again".

error." the update couldnot be installed. please make sure there are no other copies of firefox running on your computer and then restart firefox to try again".

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You already appear to be running the latest Firefox 7.0.1 version, so there should be no need to update.