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Received Error: Platformvwersion "7.0.1" not compatible with Minversion:1.9.2.13 Maxversion:1.9.2.13 Can't get Firefox to work and no email with Thunderbird?

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  • Last reply by cor-el

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Firefox running well on IBM compat Windows 7/64 bit. No Outlook so adding Thunderbird. Added Thunderbird and received the Error: Platform version "7.0.1" NOT compatible with: Minversion: 1.9.2.13 Maxversion: 1.9.2.13

Firefox running well on IBM compat Windows 7/64 bit. No Outlook so adding Thunderbird. Added Thunderbird and received the Error: Platform version "7.0.1" NOT compatible with: Minversion: 1.9.2.13 Maxversion: 1.9.2.13

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If you use ZoneAlarm Extreme Security then try to disable Virtualization.

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