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I have gone to Control Panel to ADD/REMOVE PROGRAMS and clicked REMOVE Mozilla Firefox 3.6.13 but the program will not remove.

Firefox
TonyE replied
Mhishi
Mhishi

The Mozilla Firefox 3.6.13 version is refusing to be removed from my laptop even after l have opened the CONTROL PANEL and clicked on ADD/REMOVE PROGRAMS and then clicked on REMOVE the hightlighted firefox program.

I have just installed the Mozilla Firefox 4.0 and when l try to uninstall or remove this one the same way as l do for Firefox 3.6.13, l have no problem with removing Firefox 4.0.

The Mozilla Firefox 3.6.13 version is refusing to be removed from my laptop even after l have opened the CONTROL PANEL and clicked on ADD/REMOVE PROGRAMS and then clicked on REMOVE the hightlighted firefox program. I have just installed the Mozilla Firefox 4.0 and when l try to uninstall or remove this one the same way as l do for Firefox 3.6.13, l have no problem with removing Firefox 4.0.

All Replies (1)

TonyE
TonyE

The following link shows how to manually remove Firefox if the uninstaller fails - http://kb.mozillazine.org/Uninstalling_Firefox

Are you sure you still have Firefox 3.6, by default Firefox 4 will replace previous versions of Firefox. Some time the add/remove programs option in the control panel will list programs that no longer exist.