Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where can I download Firefox's: com.usps.cns.web.pdf.labelgenerationservlet ?

more options

To get the mailing labels from my USPS account the US Post office says that for my Mac OSX's newly installed Firefox 3.6.12 I need to download a file called: "com.usps.cns.web.pdf.labelgeneration servlet". Once I do, USPS says - my computer will not recognize it. So , I'll need to rename it by deleting everything past ".pdf". This will turn it into a file Adobe will recognize and proceed opening the mailing labels. But, I cannot find where any such download can be gotten.

To get the mailing labels from my USPS account the US Post office says that for my Mac OSX's newly installed Firefox 3.6.12 I need to download a file called: "com.usps.cns.web.pdf.labelgeneration servlet". Once I do, USPS says - my computer will not recognize it. So , I'll need to rename it by deleting everything past ".pdf". This will turn it into a file Adobe will recognize and proceed opening the mailing labels. But, I cannot find where any such download can be gotten.

All Replies (2)

more options
more options

The problem lies with how Firefox handles PDF files. Go to your Options dialog, select "Applications" and make sure that the "Adobe Acrobat Document (application/pdf)" is set to a valid application. This will return to the annoying behavior of opening all PDF files inside a browser instead of saving, but you can switch it back when you're done. Hope this helps!!