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I bought Mozilla vpn and it won't install, keeps telling me, needs elevated?

B

I purchased Mozilla VPN weeks ago and having problems installing it. Request requires elevation.

Seems I wasted my money if I can't install it

Barry Drinkwater [redacted phone# from community support forum]

I purchased Mozilla VPN weeks ago and having problems installing it. Request requires elevation. Seems I wasted my money if I can't install it Barry Drinkwater [redacted phone# from community support forum]

Modified by James

All Replies (3)

Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

Maybe similar problem? I have used firefox browser forever, but this week it gave a page to update. Seemed to download an xxx.exe file that I executed, but after that I could get no response that made any sense and my desktop icon still points to an old version. How can I implement the update? microsoft 10 desktop help

razzoo2 said

Maybe similar problem? I have used firefox browser forever, but this week it gave a page to update. Seemed to download an xxx.exe file that I executed, but after that I could get no response that made any sense and my desktop icon still points to an old version. How can I implement the update? microsoft 10 desktop help

Hey I don't think it's the same problem unless you're having issues with your VPN? If not you might want to open a new question so people can help you

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