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Locked

Lost all my data

Denys replied
Max

So I had Mozilla account with Syncing Enabled before I reinstall windows (I had only Zen browser on my pc), and after reinstalling windows I downloaded Zen and got in my account, but after pressing syncing there is no passwords, no history, no bookmarks, literally no data that I had before, does that mean I lost all my data?

So I had Mozilla account with Syncing Enabled before I reinstall windows (I had only Zen browser on my pc), and after reinstalling windows I downloaded Zen and got in my account, but after pressing syncing there is no passwords, no history, no bookmarks, literally no data that I had before, does that mean I lost all my data?

All Replies (1)

Hi there,

This question and /questions/1590046 appear to be duplicates. As a moderator, I'll lock this thread in favor of /questions/1590046 to keep the discussion in one place.

Thanks for your understanding!