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my bookmarks disapeared, restore does not work from a pror copy.

  • 4 replies
  • 2 have this problem
  • 75 views
  • Last reply by dmposton

look at prior question????

look at prior question????

Chosen solution

Kiki Kiki

   Top 25 Contributor
   Locale Leader
   Administrator
   Moderator

Mozilla Staff 2/27/26, 12:19 AM

Hi dmposton,

I have a hunch you may confuse profile created from the new Profile Management from profile created from the about:profiles page. Do you remember what steps did you take to restore it?

Steps:

 Bookmarks
   Manage bookmarks
      Import and backup
         Restore

After clicking on restore nothing happened, could not get to my BU to restore. Everything works now though. Am not going to read thru 30 pages of computer jargon to find out what occurred I am not a computer guru. Know nothing about profile creation or profile management. It took days to get a response. Thanks Dennis

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my bookmarks disappeared and the restore did not work. I have a copy if I could just get restore to work.

Hi dmposton,

I have a hunch you may confuse profile created from the new Profile Management from profile created from the about:profiles page. Do you remember what steps did you take to restore it?

Chosen Solution

Kiki Kiki

   Top 25 Contributor
   Locale Leader
   Administrator
   Moderator

Mozilla Staff 2/27/26, 12:19 AM

Hi dmposton,

I have a hunch you may confuse profile created from the new Profile Management from profile created from the about:profiles page. Do you remember what steps did you take to restore it?

Steps:

 Bookmarks
   Manage bookmarks
      Import and backup
         Restore

After clicking on restore nothing happened, could not get to my BU to restore. Everything works now though. Am not going to read thru 30 pages of computer jargon to find out what occurred I am not a computer guru. Know nothing about profile creation or profile management. It took days to get a response. Thanks Dennis

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