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Establishing an additional email address in my existing Thunderbird account

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  • Last reply by Matt

royben240
royben240
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I established a new email address in my existing Thunderbird platform. It only configures an "Inbox" folder and a "Trash" folder. I can not add a "Sent" folder (or "Draft" or "Archives", etc.). I tried deleting the account and re-establishing it, but that did not work. I did notice that emails sent from the new account are being saved in my "Local" account folder's "Sent" folder.

I have also gone into "Account Settings" for the new email account to make sure the software was properly configured with where to store sent messages and drafts, but the setting reverst back to the "Local Folders," presumably because there is no "Sent" folder in the proper account.

Please Help!!!

I established a new email address in my existing Thunderbird platform. It only configures an "Inbox" folder and a "Trash" folder. I can not add a "Sent" folder (or "Draft" or "Archives", etc.). I tried deleting the account and re-establishing it, but that did not work. I did notice that emails sent from the new account are being saved in my "Local" account folder's "Sent" folder. I have also gone into "Account Settings" for the new email account to make sure the software was properly configured with where to store sent messages and drafts, but the setting reverst back to the "Local Folders," presumably because there is no "Sent" folder in the proper account. Please Help!!!

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Matt
Matt
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your expectation are based on perhaps erroneous assumptions. I don't know because what happens is entirely dependent on what type of email account you created, and you to not say.

For a POP mail account only an invobx and trash will be created. Other folder will be added when there is something to put in them. Send a mail and a sent folder will be crested to hold the email etc.

For an IMAP account the folder list is determined by the mail server. But and this is a big but, there is an option to only show subscribed folders in Thunderbird which is sometimes selected (account settings > server settings > advanced. There is also a right click subscribe entry on the account in the folder pane to allow you to subscribe to folder to be shown.

Usually you are automatically subscribed to a number of folders in the IMAP account if the setup was successful. However if you have a non working IMAP account again is will show only the inbox and trash. Did you perhps click the manual button in the account setup? This will create an account with the information in the setup process, working or not for instance.

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