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New e-mails on server are not fetched.

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  • 0 have this problem
  • Last reply by sfhowes

Martin Plassen
Martin Plassen
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I have used Mozilla Thunderbird for decades, and never had much problems. My e-mail server is online.no and has been for the same amount of time. Lately (for several month), I have noted that the program has problems fetching new e-mails. I can enter my e-mail account on the web, and see there several new e-mails in the inbox, and even though I press "Get Messages" on Thunderbird, they are not fetched. If I start looking at them on the web, delete some and move around, they sometimes arrive all of them, but not always. It seems they just arrive once every 24 hours, even though I have set up Thunderbird to check once a minute. There are never any error messages or anything. What can the issue be ? It has not been like this earlier.

Martin

I have used Mozilla Thunderbird for decades, and never had much problems. My e-mail server is online.no and has been for the same amount of time. Lately (for several month), I have noted that the program has problems fetching new e-mails. I can enter my e-mail account on the web, and see there several new e-mails in the inbox, and even though I press "Get Messages" on Thunderbird, they are not fetched. If I start looking at them on the web, delete some and move around, they sometimes arrive all of them, but not always. It seems they just arrive once every 24 hours, even though I have set up Thunderbird to check once a minute. There are never any error messages or anything. What can the issue be ? It has not been like this earlier. Martin

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sfhowes
sfhowes
  • Top 10 Contributor
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There can be several reasons for downloading issues, but one factor that might cause them is having too short a time between server polling. Set the interval to 10 min. instead of 1 min. and see if it helps. If the account is IMAP and the server supports instant notifications, mail will be downloaded anyway as soon as it arrives at the server.

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