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thunderbird email reading issue

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  • Last reply by Ed

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Hello,

Hope someone can help me to figure out how to fix the email message reading screen issue.

I have Thunderbird version 140.3.1esr (64-bit), the "latest version," on Windows 11 64-bit.

Everything looks good, except the email form HTML format looks very bad; it looks like design time on HTML, and any link is not clickable. Also, when I open the message, the HTML shows as an HTML file attachment (see the image), while the same email looks good in the message pane window.

I have multiple email accounts; I always see the annoying yellow message telling me a "unique identity matching the from address was not found"

Also, for some reason, Thunderbird disappears from the Windows status bar when I close the message, not the application, or when I click on another program.

Hello, Hope someone can help me to figure out how to fix the email message reading screen issue. I have Thunderbird version 140.3.1esr (64-bit), the "latest version," on Windows 11 64-bit. Everything looks good, except the email form HTML format looks very bad; it looks like design time on HTML, and any link is not clickable. Also, when I open the message, the HTML shows as an HTML file attachment (see the image), while the same email looks good in the message pane window. I have multiple email accounts; I always see the annoying yellow message telling me a "unique identity matching the from address was not found" Also, for some reason, Thunderbird disappears from the Windows status bar when I close the message, not the application, or when I click on another program.
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Try changing TB Menu Bar > View >Message Body As to 'Original HTML'.

If you don't see the menu bar on top, press the ALT key.

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