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Inbox (top left corner) shows 560 messages, but the Inbox folder under the All folders column shows 39. My quick filter is not active.

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  • Last reply by rstec

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Inbox (top left corner) shows 560 messages, but the Inbox folder under the All folders column shows 39. My quick filter is not active.

Inbox (top left corner) shows 560 messages, but the Inbox folder under the All folders column shows 39. My quick filter is not active.

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what inboxes are included in the unified view that has over 500 though? You would not be using a unified view unless you had more than one account and hence more than one inbox.

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what inboxes are included in the unified view that has over 500 though? You would not be using a unified view unless you had more than one account and hence more than one inbox.

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Hello Matt, Thanks for taking the time to help me. I use Thunderbird to access my emails on my Computer,( that's where the over 500 number appears ) Outlook on my iPhone and Samsung email app on my Samsung Tablet. That is where the 540 emails were, on the Samsung email App which I had not opened or cleared for many months. Now that I know this happens I think I will keep things as they are as I have a real backup on my emails. Thanks for leading me in the right direction.

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