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Single Folder Keeps Disappering From Favorite Folders

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  • Last reply by Wayne Mery

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I have 7 folders in my Thunderbird (128.9.2esr (64-bit)) "Favorite Folders". The last folder keeps disappearing. When I right click on that folder in the "All Folders" tree, the favorite folder is checked. If I uncheck it and recheck it, it then shows up in "Favorite Folders" again. It disappears at least once each day. Any ideas as to why this might be happening?

I have 7 folders in my Thunderbird (128.9.2esr (64-bit)) "Favorite Folders". The last folder keeps disappearing. When I right click on that folder in the "All Folders" tree, the favorite folder is checked. If I uncheck it and recheck it, it then shows up in "Favorite Folders" again. It disappears at least once each day. Any ideas as to why this might be happening?

Chosen solution

Please try disabling (uncheck) automatic "Compact all folders ..." at Settings > General.

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Chosen Solution

Please try disabling (uncheck) automatic "Compact all folders ..." at Settings > General.

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