Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will only show tab crash reporter

  • No replies
  • 0 have this problem
  • 27 views
Barry Mead
Barry Mead
more options

When I open firefox, or try to go to any page at all, all that I get is the tab crash reporter.

I have uninstalled and reinstalled, including removing all old profiles. So I now have no extensions or add-ons enabled. I have disabled hardware acceleration.

firefox does run successfully in troubleshooting mode, so that must be doing something different. But I have not been able to make it run out of troubleshooting mode.

There is nothing in about:crashes, or in AppData\Roaming\Mozilla\Firefox\Crash Reports

What could be going wrong?

When I open firefox, or try to go to any page at all, all that I get is the tab crash reporter. I have uninstalled and reinstalled, including removing all old profiles. So I now have no extensions or add-ons enabled. I have disabled hardware acceleration. firefox does run successfully in troubleshooting mode, so that must be doing something different. But I have not been able to make it run out of troubleshooting mode. There is nothing in about:crashes, or in AppData\Roaming\Mozilla\Firefox\Crash Reports What could be going wrong?