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after update profile deleted, no data in old Firefox data on desktop

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

danielapavia
danielapavia
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Hi Everyone, 

after an automatic update from firefly and a refresh opening all my data is lost.

I try following this thread old firefox datahttps://support.mozilla.org/en-US/questions/1195682 but since the folder is empty it won't work

any ideas? thanks

Hi Everyone, after an automatic update from firefly and a refresh opening all my data is lost. I try following this thread old firefox datahttps://support.mozilla.org/en-US/questions/1195682 but since the folder is empty it won't work any ideas? thanks

All Replies (1)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.